Terms of service
Plain-English terms for BigBrain product subscriptions (godspeed, ash, alice, conjure, boltzmann), operated by BigBrain LLC.
The deal
- BigBrain products are licensed, not sold: one monthly subscription covering the products you chose (see pricing). Founders keep their price for as long as their subscription stays active; each product’s price doubles for new subscribers at its 1.0.
- One subscription = one person. Install your products on the machines you personally use — a license key works on any supported OS and moves between your computers freely.
- Everything you make with our products is yours — no claim, no telemetry of your work.
The keys
- Each product in your subscription has its own license key. Your keys are yours; do not publish or resell them. A key that leaks into public circulation may be revoked (we will re-issue to the legitimate owner).
- Changing your product mix is a plan switch in the Stripe billing portal; keys for added products arrive by email, keys for removed products deactivate at the switch.
- Cancel any time from the Stripe billing portal link in your receipt emails; your products keep working until the paid period ends, plus a short grace window.
The fine print
- The software is provided as-is, without warranty; our total liability is capped at the fees you paid in the last 12 months.
- Payments are processed by Stripe; we never see or store your card number.
- These terms may evolve with the product; material changes are announced by email.
Questions? Write to support@bigbrain-technology.com.